Shipping policy

MagicTouch Shipping Policy

At MagicTouch, we’re committed to delivering your order quickly, safely, and discreetly. Below is everything you need to know about how we process and ship your order.

Shipping Overview

United States

  • Free shipping on all orders
  • No minimum purchase required

International

  • Available to select countries
  • Rates calculated at checkout
  • Duties and taxes (if applicable) are set by your country and are the customer’s responsibility

Processing & Delivery Times

Order Cutoff Time:
Orders placed before 5:00 PM (PST) are processed the same business day. Orders placed after will be processed the next business day.

Handling Time:

  • 1–3 business days (Monday–Friday)

Estimated Delivery Time:

  • U.S. Orders: 6–10 business days total
  • International Orders: 8-12 business days total

Shipping times may vary during holidays or high-demand periods.

Shipping Carriers

We work with trusted carriers to ensure reliable delivery. Your order may be shipped via:

  • USPS
  • UPS
  • FedEx
  • DHL (for international orders)

The best carrier is automatically selected based on your location.

Discreet Packaging

Your privacy matters to us.

All MagicTouch orders are shipped in plain, unbranded packaging with no indication of the contents inside.

Order Tracking

Once your order ships, you’ll receive an email with your tracking number.

You can use this to follow your package in real time via the carrier’s website.

If you don’t see your tracking email, please check your spam folder or contact us.

Delivery Issues

If you experience any issues with your order, such as:

  • Delayed shipments
  • Tracking not updating
  • Marked as delivered but not received
  • Damaged package

Please contact us right away at trymagictouch@gmail.com

We’ll work directly with the carrier to resolve the issue as quickly as possible.

Need Help?

If you have any questions, feel free to reach out anytime:

Email: trymagictouch@gmail.com
Response Time: Within 24 hours (Monday–Friday)
Weekend inquiries will be answered on the next business day.